The goods are normally delivered to the delivery address you specify within one working week of receipt of the order. If no specific delivery address is given, the goods will be delivered to the billing address. Elena Goubar will inform you immediately if an item is not ready for delivery. No compensation can be claimed from a late delivery.
Within the EU, Switzerland and the Principality of Liechtenstein, delivery is free of charge. For shipments outside of Switzerland the actual shipping costs will be charged. Additional costs such as customs duties, fees and other import duties are at your expense.
There are two ways to pay for goods and services:
- Advance payment