Terms and conditions Elena Goubar Paintings & Products
The offer of the webshop of Elena Goubar Paintings & Products, hereinafter called Elena Goubar, includes goods and services. Elena Goubar provides all goods and services in accordance with the listed general terms and conditions (AGB) in the version valid at the time of the order. The GTCs describe the contractual relationship between Elena Goubar and the user of the web shop and regulate the conditions of order processing on the Internet.
Order and conclusion of contract
The price quotations of the online assortment represent a binding offer. The conclusion of the contract is thus created with the sending of the order. Later price changes and promotions are not taken into account.
The goods are normally delivered to the delivery address you specify within one working week of receipt of the order. If no specific delivery address is given, the goods will be delivered to the billing address. Elena Goubar will inform you immediately if an item is not ready for delivery. No compensation can be claimed from a late delivery.
Within the EU, Switzerland and the Principality of Liechtenstein, delivery is free of charge. For shipments outside of Switzerland the actual shipping costs will be charged. Additional costs such as customs duties, fees and other import duties are at your expense.
The indicated prices are net prices without value added tax (Elena Goubar is not subject to value added tax). Elena Goubar reserves the right to change the prices at any time. However, for products ordered, the prices valid on the date of the order and stated on the order confirmation will always apply. The discounts offered within the framework of promotions on the website may be cumulated with other discounts, unless otherwise stated. Discounts are deducted directly from the purchase amount of the order.
Warranty and defects
The warranty period for all products is at least two years from the invoice date.
Obvious defects, including transport damage, must be reported in writing immediately, but at the latest within 14 days of receipt of the delivery: by e-mail or letter. Hidden defects and those that only appear later must be reported immediately, but at the latest within 14 days of their discovery. In the case of a warranty claim it is at the discretion of Elena Goubar whether a reduction of the purchase price, replacement of goods or refund of the purchase price is to be made. Please keep the goods at Elena Goubar's disposal until the warranty case has been clarified. Should a return be necessary or appropriate, Elena Goubar will pay the transport costs incurred.
Excluded from the warranty are damages that are your responsibility, such as improper handling. Incomplete, damaged or soiled items by the buyer will generally not be taken back.
Claims for damages - regardless of the legal basis - are excluded, as far as legally permissible. Elena Goubar is not liable for damage that has not occurred to the goods themselves, in particular not for consequential damage, loss of profit or other financial losses of the purchaser.
Right of return
If you do not like a delivered item, you can return it within 14 days of delivery - only unused, in perfect, saleable condition and in the original packaging. The return shipment is free of charge, or you will be reimbursed the postage. As soon as Elena Goubar is in possession of the goods, the price paid will be refunded. You can also use the credit for another order.
There are two ways to pay for goods and services:
- Advance payment
Changes and additions
Elena Goubar expressly reserves the right to adapt these General Terms and Conditions of Business (AGB) to the circumstances at any time and to apply them immediately.
Applicable law, place of jurisdiction
In the event of disputes, only substantive Swiss law is applicable, to the exclusion of conflict-of-law provisions. The Vienna Convention on the International Sale of Goods is explicitly excluded. Place of jurisdiction are the ordinary courts at the seat of Elena Goubar. However, I am also entitled to bring an action at the domicile of the ordering party or at any other legal place of jurisdiction.
CH-8632 Tann ZH